Terms & Conditions

1. Terms of Website Use

The Terms of Use

Trident Tank "The Company" owns and operates this website. By using or accessing this website you acknowledge that you have read, understood and agreed to be bound by these terms and conditions ("Terms of Use"). If you do not agree to the Terms of Use, please do not use this website.

Ownership of Website and Content

The Company owns the website and, unless otherwise indicated, owns or is licensed to use all content and other material appearing on the website. The material on this website is protected by copyright under the laws of Australia/United States and may not be used without written permission by The Company. No trade mark (whether registered or not) that is displayed on this website may be used in any way without the prior written permission of The Company or of the relevant trade mark owner.

Security

The Company cannot guarantee any data or program available for download on this website (or any linked website) is free of viruses or other spyware, and you agree that you assume the risk of any damage to your computer as a result of using this website.

Third Party Content

This website contains information from or hyperlinks to websites operated by third parties. The Company provides such information and hyperlinks for your convenience only, but is not responsible for and does not endorse the content of any such information or website.

Revisions

The Company may revise these Terms of Use or the Terms of Purchase below at any time in its absolute discretion by posting revised terms, and these revisions will be effective immediately. If any of the terms are found to be unenforceable, you agree that the remainder of the Terms of Use and the Terms of Purchase remain in full force and effect.

Liability

The Company provides this website and its contents on an "as is" basis, and makes no representation as to the accuracy, completeness, currency or reliability of the information contained on this website. The Company will not be liable in contract, tort (including negligence) or otherwise to you for any direct, special, indirect or consequential loss or damage (including loss of profits or loss of data) arising out of or in connection with this website.

Your Privacy is Important

We are committed to protecting the privacy of everyone who shops or interacts with us. 

Governing Law

The Company operates this website from its offices within Australia. The laws of the State of Queensland govern these Terms of Use and the Purchase Terms below, and you agree to submit to the non-exclusive jurisdiction of the courts of Queensland. You agree to be responsible for compliance with applicable local laws if you access this website outside Australia.

 

2. Terms of Product Purchase

The Agreement

In addition to the Terms of Use, these terms and conditions ("the Purchase Terms") set out the additional terms and conditions under which you may purchase from The Company products appearing on this website. By completing the customer application process and purchasing products from this website, an agreement exists between you and The Company once The Company accepts an order. Each accepted order is a separate agreement.

Customer Application

You must complete the customer application process before placing any orders. You warrant that all information and data provided by you is accurate, complete and up to date. You will promptly notify The Company if there is any change to this information or data. You must take responsibility for the safekeeping of your username and password, as you are liable if an unauthorised person uses your username and password.

Orders

You place an order with The Company by selecting products and pressing the "complete order" button on the checkout page. The Company reserves the right to accept or reject an order for any reason including without limitation, unavailability of product; an error in the price, image or the product description; or error in your order. Orders are deemed received by The Company at the time of successful transmission of the order, and you will thereafter be unable to cancel the order. Orders are deemed accepted by The Company upon The Company acknowledging such order or failing to reject such order within 14 days. We only accept orders from Australia and the United States.

Product Availability

The Company uses its best endeavours to ensure products ordered are available for delivery, and in most cases will notify you where a product is unavailable prior to you completing your order. However you acknowledge that in some cases this is not possible and The Company may need to reject an order you have placed for a product where The Company establishes that it is actually unavailable for delivery. In such cases The Company will refund in full all amounts you paid in respect of such unavailable product. The Company cannot provide rainchecks for products ordered online, and where permitted by law reserves the right to limit the sale of products to reasonable or normal household quantities.

Payment

You must pay for your products purchased on this website at the time of placing an order. We accept Paypal and all major credit cards including Mastercard and Visa. Products may also be purchased using Afterpay, subject to Afterpay's terms www.afterpay.com/terms.

Variation of Products and Price

The Company may vary the prices on this website at any time, and prices are subject to change until you have paid for the products in full. Product availability and product prices may vary between The Company's retail stores and those found on this website.

Delivery

Delivery terms included delivery areas, delivery costs and estimated delivery times are contained in the Delivery Section of this website. The Delivery Policy is expressly incorporated in these Purchase Terms. Please note that to purchase products, your delivery address must be within a suburb where The Company provides delivery. Orders will not be processed for delivery to an address in a suburb not in The Company's delivery area. Risk in the products passes to you upon delivery to your nominated delivery address, and title passes upon payment for the products in full.

Returns

All returns require a return authority in order to be accepted into our inventory and warehouse.  As such, we request that all returns be discussed prior to shipment with our staff for authorisation. Failing to do so may hinder your opportunity to a proper resolution including, but not limited to, issuing an exchange or store credit 

The Company is not obligated by law to issue you with a refund if you change your mind or purchase the wrong size.  

 

3. Customer Product Review terms and conditions

These Terms of Use govern your conduct associated with the Product Review service (the "PR Service") offered by The Company. To the extent of any conflict between The Company's Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the PR Service.

By submitting any content to The Company, you represent and warrant that:

  • you are the sole author and owner of the intellectual property rights thereto;
  • all "moral rights" that you may have in such content have been voluntarily waived by you;
  • all content that you post is accurate;
  • you are at least 18 years old;
  • use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree and warrant that you shall not submit any content:

  • that is known by you to be false, inaccurate or misleading;
  • that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
  • that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
  • that is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
  • for which you were compensated or granted any consideration by any third party;
  • that includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
  • that contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold The Company (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Yotpo, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant The Company (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Yotpo, Inc.) a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at The Company's sole discretion. The Company reserves the right to change, condense or delete any content on The Company's website that The Company deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. The Company does not guarantee that you will have any recourse through The Company to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, The Company reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not The Company, are responsible for the contents of your submission.

None of the content that you submit shall be subject to any obligation of confidence on the part of The Company, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

By submitting your email address in connection with your rating and review, you agree that The Company and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.

By submitting your review you are also consenting to the use of your name, to be published in conjunction with your review.

author

“We purchased our Trident Tank prior to a family trip to Moreton Bay and it made such a difference to our experience. I cannot recommend this product highly enough, 5 stars."

John Verified Buyer



author

"This thing is absolutely nuts, I can literally sell all my heavy and bulky scuba gear and replace it with something that fits into my onboard luggage. Its such a smart, simple invention.”

Kane Verified Buyer







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Charity & Community Work

Working Together for the Greater Good
  • Feeding Families

    For every online order made; a household of 4 is fed for the day ensuring your purchase makes a difference to the greater community

  • Tree Planting Initiatives

    Feel good about your purchase, knowing that for every online order; a tree is planted to ensure your purchase is carbon neutral

  • Clean Waterways

    To help keep our waterways clean; Trident Tank will remove 1kg of plastic waste from our waterways for every online order made

CHARITY MILESTONES

OUR GROWING IMPACT

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3,258

TREES PLANTED

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4,344

MEALS DONATED

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5,385

KILOS OF PLASTIC REMOVED

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12,987

TOTAL DONATIONS

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Frequently Asked Questions

Is the device easy to use?

The device is incredibly easy to use and beginner friendly. No extensive training is required and if you follow the simple instructions provided with your purchase you will be in the water and operational in mere minutes.

How long can I stay underwater?

The tank capacity is 0.5 litres of compressed air and can hold approximately 10 continuous minutes of air.

The length of time required between refills very much varies person to person. This is because each individuals breathing rate differs greatly under exercise.


We highly suggest utilising a controlled breath in order to lengthen the time between refills for a superior experience.

How deep can I dive using the device?

It is recommended to keep diving to a maximum depth of 2-3 metres.

The device is tested and holds diving certification to a depth of 50 metres, however it is advised and recommended to restrict depth to 2-3 metres for the health, safety and well being of users as they are not scuba certified.

How long does it take to refill the tank?

The tank takes approximately 10 minutes to refill and requires no power source to do so.

However a compressor can be used to shorten the timeframe for refills for those who want to reduce the energy expelled through pumping.

How do I know how much air is left in the tank?

The unit is equipped with an easy to read pressure gauge that can be checked on the go at any time.

Can I fly / travel with the device?

Yes you can. For flights, simply remove all the air from the cylinder and unscrew the regulator. You may also need to declare that the cylinder is empty and open if asked.

It is also worth noting that we recommend avoiding flights within 24 hours of using the device to avoid sickness caused by the changes in cabin and underwater pressure.

Does the device have a offer a warranty?

Yes it does! The device is covered by a 12 month warranty. You can find more information in the User Manual.

How often should I service the device?

We recommend an annual visual inspection and hydrostatic testing every five years, or any time a cylinder is damaged.

If a cylinder is used frequently in warm, humid climates, the inspections should be performed more frequently.

The cylinder should be inspected internally and externally for pitting, corrosion, dents, scrapes, cracks or other damage. 

The cylinder is just like a normal SCUBA cylinder, failure to properly care for it can lead to dangerous consequences. Please note that depending on where you’re located, different national standards may apply. 

Where are you located?

Trident Tank is an Australian based company that is located in the heart of the Gold Coast.

Our head office and distribution warehouse is based in Burleigh Heads where we service all of Australia including our International customers.